Online Visits
- Cost: $0 **
- Hours:
Mon – Fri, 7:00 a.m. – 6:00 p.m.
Sat, Sun, and Holidays, 8:00 a.m. – 3:00 p.m. - Most Insurances Accepted: View list
- Ages:
Online Visits is available to anyone at least 4 years old
- Customer Service is available:505-923-7747
With Online Visits Presbyterian Medical Group providers diagnose, treat, and prescribe medications.
** At this time, there is usually no cost to the patient for Online Visits, including screening for COVID-19 and referrals for COVID-19 testing and/or treatment. If you have insurance, your plan will be billed for the visit. Patients with high deductible plans will have to check with their health insurer for more detail regarding charges.
You’ll receive an online medical interview that takes approximately 10 minutes to complete. For many conditions, your treatment plan will be ready in an hour.
If your condition requires more information, the provider may add a video call to the visit. You will receive a text message from v.dox.com to start the video call.
What to expect during an online visit
Online Visits can treat the following conditions for children ages 4-17:
- Cough/cold/sore throat
- Rash
- Pink eye
- Head lice
- Burns
- Acne
Online Visits can treat the following conditions for ages 18+:
- Acne
- Back pain
- Bronchitis
- Burn, minor, or sunburn
- Cold, cough, flu or fever
- Coronavirus (COVID-19)
- Diarrhea or constipation
- Ear pain
- Eye pain, irritation or infection
- Head lice
- Headache or migraine
- Heartburn or acid reflux
- Insect bites & stings
- Mouth sores
- Pink eye
- Poison ivy
- Rash
- Seasonal allergies & flare ups
- Sinus problems
- Skin infection
- Smoking Cessation
- Sore throat
- Urinary & bladder infection
- Yeast infection
- Acne
- Back pain
- Bronchitis
- Burn, minor, or sunburn
- Cold, cough, flu or fever
- Coronavirus (COVID-19)
- Diarrhea or constipation
- Ear pain
- Eye pain, irritation or infection
- Head lice
- Headache or migraine
- Heartburn or acid reflux
- Insect bites & stings
- Mouth sores
- Pink eye
- Poison ivy
- Rash
- Seasonal allergies & flare ups
- Sinus problems
- Skin infection
- Smoking Cessation
- Sore throat
- Urinary & bladder infection
- Yeast infection
Presbyterian Online Visits accept the following insurances:
-
Presbyterian Health Plan
*
*Including Centennial Care, Commercial, & Medicare Advantage plans - Aetna
- Blue Cross Blue Shield (Commercial)
-
Cigna
*
*including Commercial and Cigna HealthSpring plans - Friday Health Plans
- NM Medicaid Fee-for-Service
- Traditional Medicare
- TRICARE (Health Net)
-
UnitedHealthcare
*
*Including Commercial, Medicare Advantage Group Retiree PPO plans - Western Sky
- No Insurance