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Online Visits

Cost: $0 - $
Hours:
Mon – Fri, 7:00 a.m. – 6:00 p.m.
Sat, Sun, and Holidays, 8:00 a.m. – 3:00 p.m.
Most Insurances Accepted: View list
Ages:

Online Visits is available to anyone at least 4 years old

Customer Service is available:505-923-7747

With Online Visits Presbyterian Medical Group providers diagnose, treat, and prescribe medications.

You’ll receive an online medical interview that takes approximately 10 minutes to complete. For many conditions, your treatment plan will be ready in an hour.

If your condition requires more information, the provider may add a telehealth video call to the visit. You will receive a text message from v.dox.com to start the video call.

What to expect during an online visit

Online Visits can treat the following conditions for children ages 4-17:

  • Cough/cold/sore throat
  • Rash
  • Pink eye
  • Head lice
  • Burns
  • Acne

Online Visits can treat the following conditions for ages 18+:

  • Acne
  • Back pain
  • Bronchitis
  • Burn, minor, or sunburn
  • Cold, cough, flu or fever
  • Coronavirus (COVID-19)
  • Diarrhea or constipation
  • Ear pain
  • Eye pain, irritation or infection
  • Head lice
  • Headache or migraine
  • Heartburn or acid reflux
  • Insect bites & stings
  • Mouth sores
  • Pink eye
  • Poison ivy
  • Rash
  • Seasonal allergies & flare ups
  • Sinus problems
  • Skin infection
  • Smoking Cessation
  • Sore throat
  • Urinary & bladder infection
  • Yeast infection
  • Acne
  • Back pain
  • Bronchitis
  • Burn, minor, or sunburn
  • Cold, cough, flu or fever
  • Coronavirus (COVID-19)
  • Diarrhea or constipation
  • Ear pain
  • Eye pain, irritation or infection
  • Head lice
  • Headache or migraine
  • Heartburn or acid reflux
  • Insect bites & stings
  • Mouth sores
  • Pink eye
  • Poison ivy
  • Rash
  • Seasonal allergies & flare ups
  • Sinus problems
  • Skin infection
  • Smoking Cessation
  • Sore throat
  • Urinary & bladder infection
  • Yeast infection

Online Visits is a telehealth care option and you will be charged the same as if you were having an in-person appointment, including any applicable out-of-pocket costs. Please check with your health insurer if you have any questions. If you are uninsured, you can still use Online Visits by paying an access fee of $40.